TLC DRIVER PODCAST
2
An update for Agape drivers
Mario shares an English-language update for Agape drivers.
Mario Sena
From the Agape archive. Offers and regulations discussed reflect the original recording.
[0:00] good afternoon ladies and gentlemen my
[0:02] name is Mario Sena president the
[0:04] president of agape transportation and as
[0:07] i promised before the
[0:09] podcast number two in english this is
[0:12] the promise and this is with delivering
[0:15] so the information we gave on the
[0:17] previous podcast that we could not
[0:20] we didn't have the time to record it in
[0:22] english so we have the english version i
[0:24] will do my best and i hope my best is
[0:27] good enough for you say hello to any uh
[0:31] everybody of you thank you for your
[0:33] services as usual this
[0:35] bro podcast is mainly for
[0:38] uh taxi agape taxi drivers
[0:42] uh so yeah of course anybody can you can
[0:45] share with anybody else but especially
[0:47] for the drivers of agape transportation
[0:50] agape transportation is a taxi company
[0:53] uh located mainly in in new york city
[0:56] and we serve the non-emergency
[0:59] transportation we we take people to uh
[1:03] to and from uh appointments medical
[1:05] appointment that's our specialty
[1:08] and uh it's been we're doing we've been
[1:11] doing that for the last 10 years so this
[1:14] is mario from agave transportation for
[1:16] the grace
[1:18] of god and the president of that
[1:21] beautiful company and we we have some
[1:23] information to give you here in in this
[1:27] beautiful and difficult language called
[1:29] english
[1:30] uh
[1:31] first of all the routing routing the
[1:34] routing you must be remember we assign
[1:37] the jobs in the morning for we have at
[1:39] least about uh i'd say i don't remember
[1:41] the last number about 75 to 80 drivers
[1:44] that take
[1:45] the routing that the preset around in
[1:48] the morning for for qualify for that
[1:50] you must have at least one month one
[1:53] month's working with with agape so the
[1:56] routing is given the the day before
[1:59] and you have to make sure that you check
[2:01] on on on your phone uh
[2:04] yo and then you accept
[2:06] accept the routing once you accept the
[2:09] routing you are responsible for that
[2:11] routing starting sometime for 3 30 in
[2:14] the morning for 4 o'clock so we have
[2:16] jobs and
[2:17] agape transportation from 3 30 in the
[2:20] morning up to maybe 11 11 i mean 11 00
[2:24] p.m so it's almost uh 24 even though we
[2:27] open 24 7
[2:29] for any uh question that members might
[2:32] have one o'clock two o'clock in the
[2:33] morning we do have somebody to answer
[2:36] live to our customer so the routing is
[2:39] given the day before and you should
[2:41] accept it before the 6 p.m i guess in
[2:45] the afternoon
[2:46] so once you get the as i said once you
[2:49] accept the routing you are responsible
[2:51] for that routing
[2:52] uh if you reject a routing
[2:55] uh reject because
[2:57] let me tell you first that we're using
[2:58] an automatic system
[3:00] from the thanks to j limo limus
[3:03] limousines i mean j limo is the the one
[3:06] the the software we used to uh to uh
[3:10] to dispatch and they have given a come
[3:13] up with the idea of uh having a model
[3:16] that
[3:17] do the routing automatically so it's not
[3:20] what human involved that has to be
[3:22] and uh but the routing is is done
[3:25] automatically so sometimes you're gonna
[3:27] have a very good uh route next time you
[3:30] it might not be so great but the the
[3:33] system is uh is programmed
[3:36] that uh from four o'clock in the morning
[3:38] to uh nine in the morning from four to
[3:41] nine you should be able that is a
[3:44] minimum of 135 dollars so you should be
[3:48] able to make 135 from four to
[3:52] two nine minimum so after that you can
[3:55] complete your 300 350 400
[3:58] during the day so that's the one once
[4:00] you have that the
[4:02] the routing you cannot reject it you
[4:04] should now reject if you reject the the
[4:07] routing that day for whatever reason it
[4:10] is once you have accepted
[4:12] then you're going to be taking off the
[4:15] list of routing for one week that's one
[4:18] reason rejecting a call rejecting a a
[4:22] a routing uh it's penalty you have a
[4:26] penalty of one week off the the list for
[4:29] a routing
[4:30] uh
[4:32] for the routing completely you're off
[4:34] for one week now or the reason why you
[4:36] should be you're gonna be taking off the
[4:38] list if you over sleep if you don't
[4:41] awake if you don't get up
[4:44] at on time for the first pick up
[4:46] then you also penalize for one week of
[4:48] the routing one week
[4:50] once uh if you do that three times
[4:53] three times you do that that's the
[4:56] strike three times you punch punch out
[4:59] you will be take out taking you'll be
[5:02] taken out of the routing for forever so
[5:05] three times you reject or oversleep you
[5:09] out there the routing so routing is
[5:11] beautifully because you you go to sleep
[5:14] and you know exactly
[5:16] when to pick up what time and everything
[5:19] is set up for the next day guarantee at
[5:22] least 135 dollars from four to nine
[5:25] that's a minimum sometimes you make more
[5:28] on that routing depending on the route
[5:30] as as i said before the routing could be
[5:32] different sometimes you you you do that
[5:35] in five six jobs sometimes you have to
[5:37] do seven ten jobs to accomplish that but
[5:40] that's uh the system you know
[5:42] automatically made this adjustment so we
[5:45] have not too much to do
[5:47] with the routing anymore so the system
[5:50] do it every day so something else that
[5:53] we cook in here in agape transportation
[5:55] is the
[5:57] uh the limouses is jay limo is adding a
[6:00] feature that we asked a long time ago
[6:02] that the driver is going to be able
[6:04] coming soon the driver is going to be
[6:06] able to see how much
[6:08] exactly how much the check is going to
[6:10] be for the for this wednesday and also
[6:13] the driver will will be able to see how
[6:16] much money they make in that day or up
[6:19] to that day
[6:20] so you're gonna have life on your tablet
[6:23] you go to uh my info on top on the right
[6:27] on on you on your tablet
[6:29] on my info you're gonna see how much is
[6:31] gonna be your check for the last week
[6:33] and how much money you have been making
[6:36] up to that date isn't that beautiful
[6:39] coming soon they finalizing that so that
[6:43] we have no glitch over there but that's
[6:45] something that we requested that and we
[6:47] thought was wonderful for the driver so
[6:50] you're going to be able to see how much
[6:52] you're making
[6:53] uh up to that day at any time on your
[6:56] tablet
[6:57] uh
[6:58] uh another thing that we have what
[7:01] the new accounts we have a couple of
[7:03] news new accounts
[7:05] uh
[7:06] uh one of them called mta the mta and
[7:09] the other accounting doe department of
[7:12] education
[7:13] the mta accessories from the city and
[7:17] doa department of education now the
[7:20] department of education is sending some
[7:22] some kits
[7:24] by car so we have the that availability
[7:28] that they ask us to you know to cover
[7:30] those calls but that's two accounts mta
[7:34] and do8 a very very volatile account
[7:37] those accounts when once you have one of
[7:40] those accounts you should call right
[7:42] away for the customer you should call
[7:44] right away the customer if when you call
[7:47] there is no contact or otherwise
[7:50] you have to notify the base immediately
[7:52] send a text saying no
[7:55] account mta or doh no answer and the the
[8:00] dispatcher will be will cancel that call
[8:03] right away so don't waste
[8:05] time on these two accounts could be a
[8:08] huge volume on that account but it's a
[8:10] little
[8:12] not so safe to make so you have to call
[8:15] them please
[8:17] make sure you don't waste time on this
[8:19] account you send the drive before you
[8:20] cancel of course the base have to cancel
[8:23] you but you you immediately you send
[8:25] that uh
[8:28] uh
[8:29] the the the text saying that uh you have
[8:32] no contact and uh we have no waste or no
[8:35] no waiting no wait on that and that we
[8:38] immediately cancel you from that account
[8:41] mta mta and uh doe department of
[8:46] education i have a great potential so we
[8:49] also have the news that we have a couple
[8:51] of
[8:52] insurance company that nowadays they use
[8:55] us through the through the
[8:57] other uh brokerage and they they uh
[9:00] inquiring
[9:02] about if we can serve them directly
[9:05] without going through the
[9:07] through the brokerage uh we have a
[9:09] conversation with they they checking the
[9:11] legal
[9:12] uh proceedings on this but they they
[9:14] willing to go directly with us without
[9:17] going through any so that we have
[9:19] control over the pricing and we can
[9:22] increase the price for the drivers about
[9:25] that sounds great that that's that's
[9:27] cooking uh two more things this coming
[9:31] november and december this is the
[9:34] awesome awesome gift from agape
[9:37] appreciation from our drivers
[9:39] we november and december remember the
[9:41] base fee the base fee is the dues that
[9:44] we cover that you have to pay uh
[9:47] that we collect from you
[9:49] every week
[9:51] we're going to have a free base fee for
[9:53] two months november and december as a
[9:57] token of appreciation for our drivers
[10:01] besides that of course we're gonna keep
[10:03] having the the turkey on on thanksgiving
[10:06] and we are gonna have also the uh a
[10:09] little bottle bottle of wine
[10:12] for december but november and december
[10:15] there is no base fee
[10:17] write it down pass it through no base
[10:20] fee from any existing driver of any
[10:23] incoming driver
[10:25] uh for uh that come to to agape
[10:28] transportation we have plenty plenty of
[10:31] work actually we we are rejecting jobs
[10:36] literally we rejecting jobs we have so
[10:39] value so any any driver that you could
[10:42] bring here is going to be appreciated
[10:45] and awesome because we can increase our
[10:48] value much much even much more so that's
[10:51] for uh
[10:53] for the bayfi gratis free free base fee
[10:57] so another event that's coming soon
[10:59] january 15 january 15th remember
[11:03] that take take take i mean save the
[11:05] dates january next year the 15th
[11:08] saturday we're going to have we're going
[11:10] to be celebrating our 10th anniversary
[11:12] it's not joe's anniversary agape
[11:15] anniversary but it's going to be a day
[11:18] that we're going to take to recognize
[11:20] some uh some personal some people from
[11:23] the taxi industry to recognize that the
[11:27] one we can you know that we
[11:30] know them
[11:31] and uh that we recognize that they've
[11:33] been long enough in the industry and
[11:34] that and have uh had uh uh serve the the
[11:39] taxi industry and the taxi drivers so
[11:41] we're going to have anniversary
[11:43] recognition
[11:44] for that that's going to be a huge huge
[11:46] event we're going to expect over there
[11:50] over 800 drivers
[11:52] let me tell you from now those incoming
[11:55] that's going to be first come
[11:57] first serve
[11:59] it's going to be it's going to be like
[12:01] that because i know this is going to be
[12:03] advertised all over the places we're
[12:05] going to have all the the vendors all
[12:08] the industry that all the avengers that
[12:11] serve the the taxi industry the
[12:14] brokerage insurance brokers the black
[12:16] car fund we're gonna have lawyers over
[12:19] there that serve the the industry we
[12:22] we're gonna have uh what else we're
[12:24] going to have limouses over there uh
[12:26] explaining the new features and
[12:28] everything we're going to be recognizing
[12:30] limousines also for help the the liberty
[12:33] bases
[12:34] here in washington heights and i mean in
[12:37] in new york new york complete limous is
[12:40] going to be there and uh all the vendors
[12:43] all the car listened are going to be
[12:45] there too carl listen so those vendors
[12:48] going to be there is it going to be a
[12:49] huge huge huge uh event we're gonna have
[12:53] possible some
[12:54] uh
[12:55] uh leaders political leaders from the
[12:58] city also are going to be
[13:01] there 15 january 15th let me tell you
[13:04] something that i haven't said any
[13:07] since uh we have started this but that's
[13:09] going to be in a place called tavern on
[13:12] no it's not towering on the green is uh
[13:16] how you call on the park tavern
[13:20] terrace on the park terrace on the park
[13:23] right there uh by the uh
[13:26] after the chevy stadium on the right is
[13:28] a big building under there with a huge
[13:31] huge parking lot it's gonna be there the
[13:33] elevator uh
[13:35] building across from the
[13:38] from the
[13:39] i guess the park middle middle uh
[13:42] middle park over there after you pass uh
[13:45] laguardia stadium before the i-95 the
[13:49] 495 on the right you see that big
[13:51] building over there on the air that's
[13:53] going to be what the 10th anniversary of
[13:56] agape transportation is going to be huge
[13:59] huge huge i don't want you to miss it ah
[14:03] well you can miss it but
[14:05] let me tell you another
[14:07] uh attraction for that event
[14:09] and that events we're going to be
[14:11] roughly
[14:12] our new card for this year a new car is
[14:16] going to be ruffled in that event our
[14:18] 10th anniversary plus the new car is
[14:21] going to be at i mean roughly a ruffle
[14:24] over there i said free you qualified
[14:26] november and december up to the january
[14:28] 15 is the the day to qualify
[14:31] for this raffle you have to be in
[14:34] to win uh how you win you get your
[14:37] tickets by the value of jobs you respond
[14:40] november and december
[14:42] for every 50 job 5-0
[14:45] every 50 jobs that you complete at agape
[14:48] transportation you eligible for one
[14:50] ticket
[14:51] every 50 jobs
[14:53] every 50 jobs then you have one ticket
[14:56] you can have five six seven ten tickets
[14:59] easily over there for a brand new car
[15:01] and might be a particular
[15:04] uh mark uh
[15:06] brand name of cars we still working on
[15:10] that but he's going to be excited that
[15:13] january 15th if you have any plans for
[15:15] that day just cancel and be ready for
[15:18] january 15 for the 10th anniversary of
[15:20] agra transportation as i say my name is
[15:23] Mario Sena president of the agape
[15:25] transportation
[15:26] a non-emergency transportation
[15:28] established here in new york city for 10
[15:31] years we're becoming the the faster
[15:34] growing company
[15:35] in the united states
[15:38] and of course we we are one of the
[15:40] biggest provider of medicaid and
[15:43] medicare here in the state of new york
[15:46] so
[15:47] you are all welcome i hope uh this uh
[15:51] serve you for information and remember
[15:54] this podcast is not just for drivers
[15:57] this is for
[15:58] imprint entrepreneur entrepreneur guys
[16:01] that drive a taxi professional people
[16:04] that drive a taxi and have a gold and
[16:07] they know what what they want in life
[16:09] it's not just passing by to pay the rent
[16:12] and pay the insurance of the car they
[16:14] have to be concentrated on gold daily
[16:17] gold weekly monthly gold what is it that
[16:21] you let that you want in life
[16:23] god has
[16:24] something big for you but you have to
[16:26] look for it you have to work for it but
[16:28] this is blessing blessing for all of us
[16:31] out there so you have to make the
[16:34] efforts and and look and look at your
[16:37] dreams what is it that you're willing to
[16:39] do
[16:40] for having that that that you want for
[16:42] yourself and for your family
[16:44] may god bless you thank you very much
[16:46] and this is popcast number
[16:49] number two b
[16:51] an english version in english that that
[16:53] i owe you from the last time thank you
[16:55] very much until the next time this is
[16:57] Mario Sena from agape transportation
[17:00] thank you for our engineer danny senna
[17:04] my beloved son and joseph abreu my
[17:07] beloved grandson thank you very much
[17:09] have a great day