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TLC DRIVER PODCAST

9

Unclaimed checks & driver updates

Mario discusses unclaimed checks and transportation-industry updates for New York City drivers.

Mario Sena

New York voices. Real conversations.Read the transcript ↓

From the Agape archive. Offers and regulations discussed reflect the original recording.

[0:01] welcome back to a podcast for taxi

[0:03] driver here in the city of new york my

[0:05] name is Mario Sena president and founder

[0:08] of agape transportation it's a

[0:11] transportation company specialized

[0:14] in non-emergency transportation so we we

[0:17] transport

[0:18] uh people that go to uh medical

[0:21] appointments so that's agape now this is

[0:24] the podcast for the taxi driver of new

[0:26] york city we have information we have

[0:28] news about what's going on in agape and

[0:31] what's going on in general in our

[0:33] industry

[0:34] the last week we were

[0:36] talking about the speed camera so let me

[0:40] recall that again speed camera in the

[0:42] city there enforced

[0:44] 24 7 the whole day the whole night the

[0:47] whole year

[0:48] so you have to slow down on your

[0:51] speeding it's not only for the for the

[0:53] ticket 50 ticket but it's not only for

[0:56] that so we need to slow down and sit

[0:59] especially

[1:01] we as taxi driver in new york city so 25

[1:05] miles was whatever say 25 30 whatever it

[1:08] say 30 because we put in

[1:11] in in dangers so because of the

[1:13] pedestrian will be because of the people

[1:16] we have to take care of people uh

[1:18] imagine this could be one of your family

[1:21] one of uh a relative or yourself and a

[1:24] reckless uh taxi driver you know just

[1:27] for the that turning

[1:29] uh high speed on on the turn hit one of

[1:32] your family how would you feel i mean

[1:35] you had to put on somebody else's

[1:38] shoes to to feel what it is it's not

[1:40] only for the fine but this is remember

[1:43] this is your profession you are a taxi

[1:45] driver here so i have to to be careful

[1:48] with uh with your license this is your

[1:50] diploma to make a living here and

[1:53] especially for the people so we have to

[1:59] abide by the law of new york city please

[2:02] help us with that help us to keep your

[2:04] license alive okay the last week also we

[2:08] announced that we have some tickets free

[2:10] tickets yankee tickets

[2:12] uh from agape so new drivers new drivers

[2:15] coming into agape those drivers that

[2:17] complete 50 or more call in the first

[2:20] week we have for them two tickets two

[2:22] tickets to see the yankees here in the

[2:24] bronx also for the already drivers

[2:27] drivers that are with us for the five

[2:30] top drivers the the more efficient they

[2:32] want to complete more jobs we have two

[2:35] tickets also for for himself ourselves

[2:38] and somebody else two tickets to the

[2:40] yankee courtesy or agape transportation

[2:44] we have

[2:45] a couple of things we have a special

[2:47] announce about a new company in the city

[2:50] but let me jump on this we have some

[2:52] checks a long time ago that we have some

[2:56] checks that the people driver was

[2:57] supposed to pick up from the office and

[2:59] we have some unclaimed checks

[3:03] at the office that we want to give you

[3:05] back so if if this is you

[3:08] or you know somebody that used to work

[3:10] for agape uh we have some checks that

[3:12] have to be claimed is your money it's

[3:15] not i got money you already made your

[3:17] effort your money earned that money and

[3:19] we have the checks we have a check here

[3:21] for instance from 11 11 20 20 the amount

[3:26] 1774

[3:31] four 1774. this is a driver that used to

[3:33] drive with us uh for some reason he

[3:36] forgot or he realized he thought he

[3:38] didn't have a check and he had a check

[3:40] at that moment so

[3:42] uh

[3:43] this name i'm gonna tell you that gonna

[3:45] tell you if you know these these drivers

[3:48] edmund is my lucky

[3:51] s edmond

[3:52] edmund

[3:54] is my latte used to be a driver used to

[3:57] be unit 1344 1344

[4:00] used to be a taxi driver agape here we

[4:03] got a check for you and the same way we

[4:06] have dozens of checks we're going to

[4:08] give you uh in the in the future podcast

[4:11] we're going to publish the the list of

[4:14] the checks that we have we're talking

[4:16] about over 200 checks that we have to

[4:19] give you back people have to claim those

[4:21] checks we even we have some already in

[4:24] envelopes we have been calling people we

[4:26] have been able to contact most of them

[4:28] they have moved they change the

[4:30] telephone number uh we have contact some

[4:32] of them we send it they move out of the

[4:34] city and this is the way we say thank

[4:36] you this is yours it's not agape you're

[4:39] ready to do your job we have a couple of

[4:41] them uh and over here like for instance

[4:43] this is uh this name cannot

[4:46] re read world

[4:49] kenneth

[4:50] fifth i mean not fifth sorry

[4:53] can it be read wall used to be unit 145

[4:58] he has to check for

[5:00] 490

[5:02] 490 dollars we have some some last name

[5:05] segarra 434

[5:08] bautista almonte 543

[5:12] we have nunes fernandez 700 and eight

[5:15] dollars we have marte almanza 246

[5:19] we have uh morales mr morales uh

[5:23] 693 those checks that was never claimed

[5:27] that was never picked up from the base

[5:30] and what is not our we don't want it

[5:32] it's yours you earn it and you have it

[5:35] so we're going to publish the next uh

[5:37] probably the next uh

[5:39] uh pop the popcast yes with our producer

[5:43] danny cena we're gonna help us with that

[5:46] to

[5:47] give you the list of all the drivers and

[5:50] we're talking about over 200 drivers 200

[5:52] checks that we have unclaimed and since

[5:56] you already made the money you put the

[5:58] job you work this is yours so before if

[6:01] we don't find you so we're going to have

[6:03] to to return to the to the government so

[6:07] this is non-claim checks

[6:09] we have like 41 000

[6:12] 41 000 that we have to return to you

[6:16] it's your money this is a way to to show

[6:21] you how how uh transparent the way we

[6:24] operate our business

[6:26] this is your money we don't want one

[6:28] penny more one point less or what we

[6:30] what we deserve this is your money so we

[6:34] have a a ton of checks to be claimed by

[6:38] you please help us with that we're gonna

[6:41] uh please don't call the base don't call

[6:43] the base at in the next the next uh

[6:46] podcast we're going to publish the list

[6:49] of all the drivers how much is they have

[6:52] to claim so be pending for the next

[6:54] podcast we're going to publish uh some

[6:57] of some of you and believe me at 1700

[7:01] uh 495

[7:03] uh 370 325 and with the price of that i

[7:07] mean any any money that you're not

[7:09] expecting is a blessing so take it so

[7:12] very important i have a new new for you

[7:14] here there is a new company in town new

[7:17] company in town uh you know i like like

[7:20] the the downtown basis is an application

[7:23] that you download you pay a fee to get

[7:25] it and the people call uh the

[7:28] application passenger call that

[7:29] application and the driver usually bid

[7:32] on the price you put the price that you

[7:34] actually customer calls i'm going to

[7:36] from bronx to the afk and the driver put

[7:39] the price how much would they want how

[7:41] much they want for that trip and the

[7:43] customer pick the the cheaper car the

[7:46] cheaper

[7:47] better something like that so but i have

[7:49] new for you that

[7:51] company is called empower

[7:54] empowered the application of the company

[7:57] called empower

[7:59] is illegal according to tlc the taxi

[8:03] limousine commission of new york that

[8:05] company is not licensed by deals by tlc

[8:09] and is illegal to operate here in new

[8:12] york city if you do if you're picking up

[8:16] passengers from that application

[8:19] please don't do it you're going to have

[8:21] big big fine

[8:23] the company that company is going to

[8:25] have fine and you might lose the right

[8:27] to drive a taxi in new york city

[8:31] empower is the company is illegal you

[8:34] can find out you can call the tlc and

[8:37] it's illegal please

[8:39] don't take the risk

[8:41] they have fine even for ten thousand ten

[8:44] thousand dollar fine could you you could

[8:46] be fine so

[8:48] so check it out

[8:50] make you know your homework empower and

[8:52] power is the company

[8:54] that you should never never work for

[8:57] uh another scene another new for here

[8:59] for agape transportation remember we

[9:02] announced uh in the last podcast that we

[9:05] have some exclusively exclusively we are

[9:08] prefer provider for a couple of

[9:10] addresses like uh let me see if i have

[9:13] 301 e173

[9:15] 301 e17 in manhattan we are agape

[9:19] transportation with the preferred

[9:21] provider for that address so meaning

[9:23] that 99 of all the customers that get

[9:26] out of those uh facility a medical

[9:29] facility they call agape so make sure

[9:32] you around from there we go all over

[9:35] stay in manhattan bronze going to bronx

[9:37] west chester brooklyn queen stating

[9:40] island and long island all over from 3

[9:42] 301 is 17. a second address that we

[9:45] announced last week also is long island

[9:48] long island the town of new high park

[9:50] new high park is the the first uh the

[9:53] first town where you coming from queens

[9:55] on the l.i.e 495 and you get off exit 33

[9:59] in long island that the the town is new

[10:02] high park that is about four to five

[10:04] facility also agape transportation

[10:07] preferred provider prefer providing 99

[10:11] of the job com coming out from there

[10:13] from long island if you want to dedicate

[10:15] yourself to work in long island you want

[10:17] to educate yourself to work in in

[10:19] manhattan i mean we have job all over

[10:22] the places all over the places the whole

[10:24] day 17 dollar minimum

[10:27] per ride and we don't charge a

[10:29] commission at the end i explain you that

[10:32] no commission uh for any job that you do

[10:36] now

[10:37] uh those two addresses 17 and 3 new high

[10:39] parking in long island and now we

[10:41] excuse me

[10:42] we're getting excited

[10:46] we have another address we have an

[10:47] address exclusively for agape drivers

[10:51] on the west side in manhattan 515 west

[10:55] 46th street 515 west 46th street 99 of

[10:59] the jobs coming out of that facility

[11:02] that's at the whole insurance members

[11:04] they only call agape transportation so

[11:07] if you're on the west side

[11:09] anytime you see the job you can call the

[11:11] car the dispatcher on the exclusive

[11:14] telephone number for the drivers

[11:16] we can call you can if you and in the

[11:18] area you can ask this is one about the

[11:21] the only address that you can call the

[11:23] dispatcher and it's gonna tell you that

[11:26] we have job coming coming in in 45

[11:28] minutes in one hour in two hours that we

[11:30] have just available over there so

[11:33] uh

[11:34] 515 west 46th street if you're on the

[11:36] west side

[11:38] rest

[11:39] relax in one of those corners and you're

[11:41] going to see you're going to need a job

[11:43] you're going to get a job for that from

[11:44] there five five one five was 46

[11:47] exclusively prefer provider agape

[11:50] transportation thank you for your

[11:52] service because that's a a that's

[11:56] because

[11:57] we're getting those preferred providers

[11:59] because exclusively for us because of

[12:02] the service you've been provided thank

[12:04] you to the service of our drivers

[12:06] outside and of course for the service

[12:09] for our operator our manager

[12:11] is our facility

[12:13] we we adding more operators also for the

[12:17] for the drivers and also for the general

[12:19] public

[12:20] we have enough here

[12:22] we also added more operator for the

[12:25] customer when they called back on

[12:26] insurance call into the office our

[12:28] headquarters so we have a second call

[12:31] center now we have a backup call center

[12:35] uh

[12:36] operating remotely remotely out of the

[12:39] country

[12:40] we have remotely operated that means

[12:43] everybody is connected to the same cloud

[12:45] if anything happened in this facility

[12:48] got forbid

[12:50] the electricity fell

[12:52] so we already functioning from another

[12:55] remote area so we adding more service to

[12:59] our drivers and to our customer we

[13:02] actually have an extra call center

[13:05] in the dominican republic they are

[13:08] specialized in i mean

[13:10] operators just like like the one sitting

[13:13] here so we with some of them been

[13:15] uh

[13:16] uh

[13:18] trained trained over here and we're

[13:20] going to send now also the main manager

[13:23] from the from the call center here to

[13:25] train to finish the training over there

[13:27] in dr now we have a call center as a

[13:30] backup in the art to

[13:32] increase the service we provided to our

[13:35] customers so it's more no more waiting

[13:38] uh for the customer no more waiting for

[13:40] the for the drivers and we all this

[13:42] exclusively uh addresses we have job

[13:46] we've been blessed

[13:47] thank you to your service one more time

[13:50] uh packet tech packet tech remember

[13:52] pakitek is the uh our associate company

[13:55] that do delivery pharmacy delivery

[13:58] exclusively pharmacy delivery for the

[14:01] general public

[14:02] and especially for our customer from

[14:04] aggravated transportation so if any

[14:07] customer from agrabah transportation

[14:09] asks you if we can we can take the

[14:11] prescription the medicine from the

[14:13] pharmacy to their house we can do that

[14:16] we have free delivery for our customer

[14:19] and from for a general customer also

[14:22] if the

[14:23] whatever they they they send the doctor

[14:26] send their prescription if that pharmacy

[14:28] is doesn't belong to our network

[14:31] they they can refer that

[14:34] a prescription to one of the two dozen

[14:37] of uh

[14:39] pharmacy already affiliated on the

[14:42] pakitek

[14:43] network

[14:44] so we can take the prescription

[14:47] for free free for the customer it's paid

[14:50] for for the pharmacy so we don't have to

[14:53] make the stop now with the customer that

[14:55] sometimes the customer asks us to stop

[14:58] at the pharmacy to pick up the

[14:59] prescription now you can tell the

[15:01] customer to call us we give you the

[15:03] information where to send the

[15:05] prescription and how we can we can take

[15:09] whatever every day

[15:11] every week every month whatever they

[15:13] need from the pharmacy

[15:15] to their house to their homes tech

[15:18] is the company for transportation for

[15:21] delivery of prescription only

[15:24] pakitek

[15:26] packet

[15:27] packet tech yeah you got it so thank you

[15:30] very much uh it's been a pleasure one

[15:32] more time thank you for your service

[15:34] week over here at the headquarter we

[15:37] keep working to get more job more work

[15:39] for you um of course we have job for the

[15:41] whole day

[15:42] no base fee if you do more than 50 jobs

[15:46] no drivers four weeks free

[15:49] no no base fee for the first four weeks

[15:52] for you and after that when you make

[15:55] more 50 or more on any driver all

[15:57] drivers or no one 50 or more a week

[16:00] piece of cake you don't pay base fee and

[16:03] we don't take commission

[16:04] zero commission out of your check

[16:07] the minimum payment 15

[16:10] per customer average per customer 25 25

[16:14] 26

[16:16] so agape is it's your base you don't

[16:19] need guarantee you don't need to work on

[16:21] different

[16:22] applications you don't need two three

[16:24] four bases to make two thousand dollars

[16:26] in a week not in a month

[16:28] you can make two thousand dollars here i

[16:30] happy try it out i'm gonna teach you how

[16:33] two thousand a week one application

[16:36] agape transportation here in the bronx

[16:38] call us

[16:48] thank you very 718-585-222-5855 god

[16:50] bless you and thank you for your service

[16:52] my name is mario sena thank you

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