TLC DRIVER PODCAST
9
Unclaimed checks & driver updates
Mario discusses unclaimed checks and transportation-industry updates for New York City drivers.
Mario Sena
From the Agape archive. Offers and regulations discussed reflect the original recording.
[0:01] welcome back to a podcast for taxi
[0:03] driver here in the city of new york my
[0:05] name is Mario Sena president and founder
[0:08] of agape transportation it's a
[0:11] transportation company specialized
[0:14] in non-emergency transportation so we we
[0:17] transport
[0:18] uh people that go to uh medical
[0:21] appointments so that's agape now this is
[0:24] the podcast for the taxi driver of new
[0:26] york city we have information we have
[0:28] news about what's going on in agape and
[0:31] what's going on in general in our
[0:33] industry
[0:34] the last week we were
[0:36] talking about the speed camera so let me
[0:40] recall that again speed camera in the
[0:42] city there enforced
[0:44] 24 7 the whole day the whole night the
[0:47] whole year
[0:48] so you have to slow down on your
[0:51] speeding it's not only for the for the
[0:53] ticket 50 ticket but it's not only for
[0:56] that so we need to slow down and sit
[0:59] especially
[1:01] we as taxi driver in new york city so 25
[1:05] miles was whatever say 25 30 whatever it
[1:08] say 30 because we put in
[1:11] in in dangers so because of the
[1:13] pedestrian will be because of the people
[1:16] we have to take care of people uh
[1:18] imagine this could be one of your family
[1:21] one of uh a relative or yourself and a
[1:24] reckless uh taxi driver you know just
[1:27] for the that turning
[1:29] uh high speed on on the turn hit one of
[1:32] your family how would you feel i mean
[1:35] you had to put on somebody else's
[1:38] shoes to to feel what it is it's not
[1:40] only for the fine but this is remember
[1:43] this is your profession you are a taxi
[1:45] driver here so i have to to be careful
[1:48] with uh with your license this is your
[1:50] diploma to make a living here and
[1:53] especially for the people so we have to
[1:59] abide by the law of new york city please
[2:02] help us with that help us to keep your
[2:04] license alive okay the last week also we
[2:08] announced that we have some tickets free
[2:10] tickets yankee tickets
[2:12] uh from agape so new drivers new drivers
[2:15] coming into agape those drivers that
[2:17] complete 50 or more call in the first
[2:20] week we have for them two tickets two
[2:22] tickets to see the yankees here in the
[2:24] bronx also for the already drivers
[2:27] drivers that are with us for the five
[2:30] top drivers the the more efficient they
[2:32] want to complete more jobs we have two
[2:35] tickets also for for himself ourselves
[2:38] and somebody else two tickets to the
[2:40] yankee courtesy or agape transportation
[2:44] we have
[2:45] a couple of things we have a special
[2:47] announce about a new company in the city
[2:50] but let me jump on this we have some
[2:52] checks a long time ago that we have some
[2:56] checks that the people driver was
[2:57] supposed to pick up from the office and
[2:59] we have some unclaimed checks
[3:03] at the office that we want to give you
[3:05] back so if if this is you
[3:08] or you know somebody that used to work
[3:10] for agape uh we have some checks that
[3:12] have to be claimed is your money it's
[3:15] not i got money you already made your
[3:17] effort your money earned that money and
[3:19] we have the checks we have a check here
[3:21] for instance from 11 11 20 20 the amount
[3:26] 1774
[3:31] four 1774. this is a driver that used to
[3:33] drive with us uh for some reason he
[3:36] forgot or he realized he thought he
[3:38] didn't have a check and he had a check
[3:40] at that moment so
[3:42] uh
[3:43] this name i'm gonna tell you that gonna
[3:45] tell you if you know these these drivers
[3:48] edmund is my lucky
[3:51] s edmond
[3:52] edmund
[3:54] is my latte used to be a driver used to
[3:57] be unit 1344 1344
[4:00] used to be a taxi driver agape here we
[4:03] got a check for you and the same way we
[4:06] have dozens of checks we're going to
[4:08] give you uh in the in the future podcast
[4:11] we're going to publish the the list of
[4:14] the checks that we have we're talking
[4:16] about over 200 checks that we have to
[4:19] give you back people have to claim those
[4:21] checks we even we have some already in
[4:24] envelopes we have been calling people we
[4:26] have been able to contact most of them
[4:28] they have moved they change the
[4:30] telephone number uh we have contact some
[4:32] of them we send it they move out of the
[4:34] city and this is the way we say thank
[4:36] you this is yours it's not agape you're
[4:39] ready to do your job we have a couple of
[4:41] them uh and over here like for instance
[4:43] this is uh this name cannot
[4:46] re read world
[4:49] kenneth
[4:50] fifth i mean not fifth sorry
[4:53] can it be read wall used to be unit 145
[4:58] he has to check for
[5:00] 490
[5:02] 490 dollars we have some some last name
[5:05] segarra 434
[5:08] bautista almonte 543
[5:12] we have nunes fernandez 700 and eight
[5:15] dollars we have marte almanza 246
[5:19] we have uh morales mr morales uh
[5:23] 693 those checks that was never claimed
[5:27] that was never picked up from the base
[5:30] and what is not our we don't want it
[5:32] it's yours you earn it and you have it
[5:35] so we're going to publish the next uh
[5:37] probably the next uh
[5:39] uh pop the popcast yes with our producer
[5:43] danny cena we're gonna help us with that
[5:46] to
[5:47] give you the list of all the drivers and
[5:50] we're talking about over 200 drivers 200
[5:52] checks that we have unclaimed and since
[5:56] you already made the money you put the
[5:58] job you work this is yours so before if
[6:01] we don't find you so we're going to have
[6:03] to to return to the to the government so
[6:07] this is non-claim checks
[6:09] we have like 41 000
[6:12] 41 000 that we have to return to you
[6:16] it's your money this is a way to to show
[6:21] you how how uh transparent the way we
[6:24] operate our business
[6:26] this is your money we don't want one
[6:28] penny more one point less or what we
[6:30] what we deserve this is your money so we
[6:34] have a a ton of checks to be claimed by
[6:38] you please help us with that we're gonna
[6:41] uh please don't call the base don't call
[6:43] the base at in the next the next uh
[6:46] podcast we're going to publish the list
[6:49] of all the drivers how much is they have
[6:52] to claim so be pending for the next
[6:54] podcast we're going to publish uh some
[6:57] of some of you and believe me at 1700
[7:01] uh 495
[7:03] uh 370 325 and with the price of that i
[7:07] mean any any money that you're not
[7:09] expecting is a blessing so take it so
[7:12] very important i have a new new for you
[7:14] here there is a new company in town new
[7:17] company in town uh you know i like like
[7:20] the the downtown basis is an application
[7:23] that you download you pay a fee to get
[7:25] it and the people call uh the
[7:28] application passenger call that
[7:29] application and the driver usually bid
[7:32] on the price you put the price that you
[7:34] actually customer calls i'm going to
[7:36] from bronx to the afk and the driver put
[7:39] the price how much would they want how
[7:41] much they want for that trip and the
[7:43] customer pick the the cheaper car the
[7:46] cheaper
[7:47] better something like that so but i have
[7:49] new for you that
[7:51] company is called empower
[7:54] empowered the application of the company
[7:57] called empower
[7:59] is illegal according to tlc the taxi
[8:03] limousine commission of new york that
[8:05] company is not licensed by deals by tlc
[8:09] and is illegal to operate here in new
[8:12] york city if you do if you're picking up
[8:16] passengers from that application
[8:19] please don't do it you're going to have
[8:21] big big fine
[8:23] the company that company is going to
[8:25] have fine and you might lose the right
[8:27] to drive a taxi in new york city
[8:31] empower is the company is illegal you
[8:34] can find out you can call the tlc and
[8:37] it's illegal please
[8:39] don't take the risk
[8:41] they have fine even for ten thousand ten
[8:44] thousand dollar fine could you you could
[8:46] be fine so
[8:48] so check it out
[8:50] make you know your homework empower and
[8:52] power is the company
[8:54] that you should never never work for
[8:57] uh another scene another new for here
[8:59] for agape transportation remember we
[9:02] announced uh in the last podcast that we
[9:05] have some exclusively exclusively we are
[9:08] prefer provider for a couple of
[9:10] addresses like uh let me see if i have
[9:13] 301 e173
[9:15] 301 e17 in manhattan we are agape
[9:19] transportation with the preferred
[9:21] provider for that address so meaning
[9:23] that 99 of all the customers that get
[9:26] out of those uh facility a medical
[9:29] facility they call agape so make sure
[9:32] you around from there we go all over
[9:35] stay in manhattan bronze going to bronx
[9:37] west chester brooklyn queen stating
[9:40] island and long island all over from 3
[9:42] 301 is 17. a second address that we
[9:45] announced last week also is long island
[9:48] long island the town of new high park
[9:50] new high park is the the first uh the
[9:53] first town where you coming from queens
[9:55] on the l.i.e 495 and you get off exit 33
[9:59] in long island that the the town is new
[10:02] high park that is about four to five
[10:04] facility also agape transportation
[10:07] preferred provider prefer providing 99
[10:11] of the job com coming out from there
[10:13] from long island if you want to dedicate
[10:15] yourself to work in long island you want
[10:17] to educate yourself to work in in
[10:19] manhattan i mean we have job all over
[10:22] the places all over the places the whole
[10:24] day 17 dollar minimum
[10:27] per ride and we don't charge a
[10:29] commission at the end i explain you that
[10:32] no commission uh for any job that you do
[10:36] now
[10:37] uh those two addresses 17 and 3 new high
[10:39] parking in long island and now we
[10:41] excuse me
[10:42] we're getting excited
[10:46] we have another address we have an
[10:47] address exclusively for agape drivers
[10:51] on the west side in manhattan 515 west
[10:55] 46th street 515 west 46th street 99 of
[10:59] the jobs coming out of that facility
[11:02] that's at the whole insurance members
[11:04] they only call agape transportation so
[11:07] if you're on the west side
[11:09] anytime you see the job you can call the
[11:11] car the dispatcher on the exclusive
[11:14] telephone number for the drivers
[11:16] we can call you can if you and in the
[11:18] area you can ask this is one about the
[11:21] the only address that you can call the
[11:23] dispatcher and it's gonna tell you that
[11:26] we have job coming coming in in 45
[11:28] minutes in one hour in two hours that we
[11:30] have just available over there so
[11:33] uh
[11:34] 515 west 46th street if you're on the
[11:36] west side
[11:38] rest
[11:39] relax in one of those corners and you're
[11:41] going to see you're going to need a job
[11:43] you're going to get a job for that from
[11:44] there five five one five was 46
[11:47] exclusively prefer provider agape
[11:50] transportation thank you for your
[11:52] service because that's a a that's
[11:56] because
[11:57] we're getting those preferred providers
[11:59] because exclusively for us because of
[12:02] the service you've been provided thank
[12:04] you to the service of our drivers
[12:06] outside and of course for the service
[12:09] for our operator our manager
[12:11] is our facility
[12:13] we we adding more operators also for the
[12:17] for the drivers and also for the general
[12:19] public
[12:20] we have enough here
[12:22] we also added more operator for the
[12:25] customer when they called back on
[12:26] insurance call into the office our
[12:28] headquarters so we have a second call
[12:31] center now we have a backup call center
[12:35] uh
[12:36] operating remotely remotely out of the
[12:39] country
[12:40] we have remotely operated that means
[12:43] everybody is connected to the same cloud
[12:45] if anything happened in this facility
[12:48] got forbid
[12:50] the electricity fell
[12:52] so we already functioning from another
[12:55] remote area so we adding more service to
[12:59] our drivers and to our customer we
[13:02] actually have an extra call center
[13:05] in the dominican republic they are
[13:08] specialized in i mean
[13:10] operators just like like the one sitting
[13:13] here so we with some of them been
[13:15] uh
[13:16] uh
[13:18] trained trained over here and we're
[13:20] going to send now also the main manager
[13:23] from the from the call center here to
[13:25] train to finish the training over there
[13:27] in dr now we have a call center as a
[13:30] backup in the art to
[13:32] increase the service we provided to our
[13:35] customers so it's more no more waiting
[13:38] uh for the customer no more waiting for
[13:40] the for the drivers and we all this
[13:42] exclusively uh addresses we have job
[13:46] we've been blessed
[13:47] thank you to your service one more time
[13:50] uh packet tech packet tech remember
[13:52] pakitek is the uh our associate company
[13:55] that do delivery pharmacy delivery
[13:58] exclusively pharmacy delivery for the
[14:01] general public
[14:02] and especially for our customer from
[14:04] aggravated transportation so if any
[14:07] customer from agrabah transportation
[14:09] asks you if we can we can take the
[14:11] prescription the medicine from the
[14:13] pharmacy to their house we can do that
[14:16] we have free delivery for our customer
[14:19] and from for a general customer also
[14:22] if the
[14:23] whatever they they they send the doctor
[14:26] send their prescription if that pharmacy
[14:28] is doesn't belong to our network
[14:31] they they can refer that
[14:34] a prescription to one of the two dozen
[14:37] of uh
[14:39] pharmacy already affiliated on the
[14:42] pakitek
[14:43] network
[14:44] so we can take the prescription
[14:47] for free free for the customer it's paid
[14:50] for for the pharmacy so we don't have to
[14:53] make the stop now with the customer that
[14:55] sometimes the customer asks us to stop
[14:58] at the pharmacy to pick up the
[14:59] prescription now you can tell the
[15:01] customer to call us we give you the
[15:03] information where to send the
[15:05] prescription and how we can we can take
[15:09] whatever every day
[15:11] every week every month whatever they
[15:13] need from the pharmacy
[15:15] to their house to their homes tech
[15:18] is the company for transportation for
[15:21] delivery of prescription only
[15:24] pakitek
[15:26] packet
[15:27] packet tech yeah you got it so thank you
[15:30] very much uh it's been a pleasure one
[15:32] more time thank you for your service
[15:34] week over here at the headquarter we
[15:37] keep working to get more job more work
[15:39] for you um of course we have job for the
[15:41] whole day
[15:42] no base fee if you do more than 50 jobs
[15:46] no drivers four weeks free
[15:49] no no base fee for the first four weeks
[15:52] for you and after that when you make
[15:55] more 50 or more on any driver all
[15:57] drivers or no one 50 or more a week
[16:00] piece of cake you don't pay base fee and
[16:03] we don't take commission
[16:04] zero commission out of your check
[16:07] the minimum payment 15
[16:10] per customer average per customer 25 25
[16:14] 26
[16:16] so agape is it's your base you don't
[16:19] need guarantee you don't need to work on
[16:21] different
[16:22] applications you don't need two three
[16:24] four bases to make two thousand dollars
[16:26] in a week not in a month
[16:28] you can make two thousand dollars here i
[16:30] happy try it out i'm gonna teach you how
[16:33] two thousand a week one application
[16:36] agape transportation here in the bronx
[16:38] call us
[16:48] thank you very 718-585-222-5855 god
[16:50] bless you and thank you for your service
[16:52] my name is mario sena thank you